Privacy Policy

1. Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and services, participate in activities on the Site, or contact us. The personal information we collect may include:

• Name and contact information (email, phone number, address)
• Company name and business details
• Payment information (processed securely through M-PESA)
• Account credentials (username and password)
• Communication preferences

Derivative Data

Our servers automatically collect information when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process your transactions and deliver products/services
• Communicate with you about your orders, account, or inquiries
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Detect and prevent fraud

3. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (payment processing, delivery services, etc.)
• Safaricom: As an authorized partner, we share necessary information to provide connectivity services
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. These include:

• Encryption of sensitive data
• Secure socket layer technology (SSL)
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. M-PESA Payment Information

When you make payments through M-PESA:

• Your payment is processed directly through Safaricom's secure M-PESA platform
• We do not store your M-PESA PIN or full payment credentials
• Transaction receipts are stored for order verification and dispute resolution
• M-PESA transactions are subject to Safaricom's privacy policy

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@dealconnect.co.ke.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Keep you logged into your account
• Remember your preferences
• Understand how you use our website
• Improve user experience

You can control cookies through your browser settings. However, disabling cookies may affect site functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies before providing any information.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children. If you become aware that a child has provided us with information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. Your continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• privacy@dealconnect.co.ke
• +254 700 000 000
• Nairobi, Kenya